Updates from Australia Post
Heavy rain and flooding has closed the Sydney-to-Perth rail line. The Melbourne-to-Adelaide rail link is also closed due to damage caused by a train derailment; the reopening date is unknown at this stage.
Our Express Post service is not affected by the rail closures. If you need to send items to Western Australia urgently, consider this option. Please note that as more customers opt to use this service, there may be a two-day delivery delay.
What we're doing
We’re regularly scanning items to ensure we can identify and track any that may potentially be delayed. We'll let you know about any impacted items directly where possible.
In line with increased activity at this time of year, we’ve more than doubled our usual airfreight capacity, which powers our Express Post service.
We're also looking to access additional passenger flights on weekends to increase our capacity. To ensure we get your delivery to your door as soon as we can, we're starting weekend deliveries in all metro capitals and some regional cities and towns this weekend.
We’re engaging the Commonwealth Government around participating in national emergency relief and response arrangements.
Heppi 💙💚
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